Veteran Services & Contacts

 Veteran Administrative Support: 

  • Certifying Official

    Deanna Cruz, Financial Aid Administration
    Thomas Hall 3.65A

    The Certifying Official meets with new and returning veteran and dependent students on a regular basis to make sure their benefits (GI Bill, Yellow Ribbon, etc.) are activated within a timely fashion with the New York State Veterans Affairs office. In addition, she can discuss verification process and loan options.

  • Admission

    Troy Cogburn, Director of Transfer Admissions
    O’Malley, 6th Floor

    Provides support for any veteran who is transferring credit from other institution(s).  He will also help with basic information on the steps of the admissions process.

    Admissions Website

  • Student Accounts and Bursar Services

    Christina Cardinale, Assistant Director of Student Accounts and Bursar Services
    Miguel Hall 100

    Students who enroll at Manhattan College will work with Student Accounts and Bursar Services (SABS) to discuss financing options and set up payment plans. 

    Student Accounts & Bursar Website
  • Financial Aid

    The contact person will be: 

    Addie Newman, Associate Director of Financial Aid Administration
    Thomas Hall 3.64

    Explore Servicemember Benefits to See if You May Qualify:

    • Servicemember Civil Relief Act (SCRA) Interest rate cap of no more than 6%
    • 0% interest while receiving hostile pay
    • HEROES Act Waiver that streamlines documentation requirements for certain program benefits
    • Income-Driven Repayment plans that base your monthly payment amount on your income and family size with payments as low as $0
    • Public Service Loan Forgiveness after a certain number of loan payments
    • Postpone or defer payments during certain periods of, and immediately following, active duty*
    • All of a portion of loan forgiveness if you are disabled due to a service injury 
    • Loan repayment through special Department of Defense repayment program
    *Interest may accrue during periods of deferment or postponement. 
    Eligibility criteria for benefits vary by program and may include such factors as the type of military service, whether your loans were taken out prior to the date you began active duty status, and your income and family size. 
    For more information about scholarships and other benefits for veterans, visit:

    Veteran Admissions

Veteran Academic Support Services: 

  • Academic Advisement

    Manhattan College offers more personal, one-on-one contact and support than most other colleges, including the service of an academic advisor, as well as faculty advisors.

    School of Business

    Rhonda Shuler
    De La Salle Hall 201 | 718-862-7439 |

    School of Continuing & Professional Studies

    Rosemary Osso
    RLC 2FL | 718-862-7870 | 

    School of Education & Health

    Loretta Wilkins
    Miguel Hall 205 | 718-862-7291 |

    School of Engineering

    Richard Schneider
    Leo Hall 201 | 718-862-7282 |

    School of Liberal Arts

    Dianna Cruz
    Miguel Hall 210 | 718-862-7956 |

    Angie Thrapsimis
    Miguel Hall 210 | 718-862-7955 |

    School of Science

    Darcy Lis-Beglane
    Hayden Hall 506 | 718-862-7721 |

  • Academic Support & Tutoring

    Sarah Glessner, Learning Specialist, Center for Academic Success
    Thomas Hall, 3rd Floor

    The Center for Academic Success provides programs and initiatives to help the learning experience of all students. This includes peer tutoring, individual tutoring, study groups and online tutoring.  Your academic coach will help you focus on long-term and short-term goals, time-management, study skills, and test-taking strategies.

    Center for Academic Success Website

  • Center for Career Development

    Teneka Hardy, Assistant Director for On Campus Recruiting
    Thomas Hall, 3rd Floor

    The Center for Career Development offers numerous programs and resources to assist you with transitioning your academic experience into professional success. Each of Manhattan College's undergraduate schools has a dedicated career advisor who can provide guidance regarding choosing a major, career paths and job opportunities.

    Career Development Website

  • Center for Graduate School and Fellowship Advisement

    Elly Mons
    Thomas Hall, 3rd Floor

    This center offers individualized advising, centralized resources and information, and programming for students interested in graduate school, research, and fellowship opportunities.

    CGSFA Website

  • Counseling Center

    Jennifer McArdle, Director 
    Miguel Hall 501

    The Counseling Center services are provided at no charge to help students reach their educational goals and work through any personal issues that are causing anxiety or distress. Regular office hours are 9 a.m.-4:30 p.m., but evening appointments are also available by request.   There are various types of assistance available, including short-term individual counseling, student groups that meet weekly, private consultation, crisis intervention, referrals to local mental health resources, substance abuse screening and referrals, and educational programs.

    Counseling Center Website
  • Library Liaison

    Bernadette Lopez-Fitzsimmons, Librarian
    O’Malley Library 306

    Your library liaison will provide library information and research classes, personalized instruction, and workshops to help you maximize your college success.

    Library Website

  • Specialized Resource Center

    Anne Vaccaro, Director
    Thomas Hall, 3rd Floor

    The Specialized Resource Center (SRC) serves all students with special needs including individuals with a temporary disability, such as those resulting from injury or surgery. The SRC is a resource for students, faculty and the college at large. Use of services is voluntary, strictly confidential and free of charge. The SRC strives to ensure educational opportunity for all students with special needs by providing access to full participation in all aspects of campus life.  There is no fee for SRC services, but student need to provide appropriate documentation.

    SRC Website

Veteran Program Opportunities: 

  • Veterans at Ease

    Stephen Kaplan: Professor, Religious Studies and Director for Veterans at Ease
    Miguel Hall 432

    Stephen Kaplan, Ph.D. oversees the Veterans at Ease Program, which includes retreat programs for stress reduction, building bonds between veteran-students, and building bonds between veteran-students and Manhattan College faculty in order to facilitate the successful transition to civilian/academic life.

    Veterans at Ease Program
  • Student Veterans Organization

    Tiana Sloan, Director of Veterans Success Programs
    Thomas Hall, 2nd Floor 

    SVO (Student Veterans Organization), provides support through activities, special events, study groups, and other programs.  

    SVO Website

Veterans Policies and Procedures:

  • Policies & Procedures for Military/Veteran/Dependent Students
    • Admissions Requirements
      • Military/veteran/dependent applicants should apply as a freshman if they meet any of the following criteria:
        • Served in the Army, Marine Corps, Navy or Coast Guard (or are an eligible dependent) and have not completed any college coursework online or at a college campus.
        • Served in the Air Force but do not have a CCAF/Air University or Joint Services Transcript.
      • Military/veteran/dependent applicants should apply as a transfer if they meet any of the following criteria:
        • Served in the Air Force and have a CCAF/Air University or Joint Services Transcript.
        • Served in the Army, Marine Corps, Navy or Coast Guard and completed coursework online or at a college campus prior to/during/after military service.
        • Are an eligible dependent of a veteran from any military branch and have already completed some college coursework.
      • Military/veteran/dependent applicants should apply as a graduate if they meet the following criteria:
        • Completed an undergraduate degree at a regionally accredited college or university.
      • In addition to items required for freshman and transfer applications, military/veteran applicants must also provide a Joint Services Transcript.
    •  Academic Process
      • Registration
        • In order to register at assigned time, military/veteran/dependent students are required to submit registration form to their dean’s office at least two working days prior. In addition, military/veteran/dependent students must not have any holds on their account.
      • Education/Curriculum Plan
        • Military/veteran/dependent students should work with the Advisors from the various Schools of the College who will coordinate with the Registrar’s Office and Degree Works software to develop a complete education plan for their educational goals.
      • Drop/Add Course
        • Military/veteran/dependent students must submit drop/add requests through the College’s Self Service system or file a drop/add form with their advisor by deadlines as outlined in the Academic Calendar.
      • Prior Credit Evaluations
        • Credit will be granted only for specific work when completed at accredited institutions whose quality and course content have been approved by Manhattan College.
        • Typically, students are not allowed to transfer in more than 50% of the credits required for graduation and are required to take at least half of their courses at Manhattan College which will normally take four semesters of full-time study.
        • “P” grades may be accepted for credit but only if they represent a “C” or better as defined by the regulations of the institution of origin.
      • Remedial Training
        • Military/veteran/dependent students may participate in special classes that teach strategies and techniques to assist with academic challenges which are available through Manhattan College’s Center for Academic Success.
      • Transcripts
        • Transcripts can be ordered by letter, on-line (, or in person from the Office of the Registrar. To ensure prompt delivery of the transcript, requests should be made at least two weeks before the transcript is desired. The established fee for each transcript is five dollars. No transcript will be issued for students whose accounts are in arrears.
      • Attendance
        • Military/veteran/dependent students are required to fulfill all course requirements as detailed in the course syllabi for their registered courses. Implicit in these requirements is completion of all course assignments and attendance in all classes.
        • A student who is absent from class cannot expect the course instructor to provide notes or allow makeup tests, quizzes, or laboratories. The student may incur an appropriate grading penalty for such absences if the penalty was described in the syllabus. Reasonable accommodations for absences are recommended, but are solely at the discretion of the course instructor.
        • If the instructor believes that a student’s failure to attend class is substantially affecting the student’s course grade, then the instructor is strongly encouraged to report the situation to the dean of the school in which the student is matriculated. It is recommended that the dean be contacted by the course instructor after the student incurs four hours of absences in a course. The dean will address the situation with the student.
      • Leave of Absence
        • Students wishing to file for leave of absence should notify their Assistant Dean/Advisor who will then notify the Registrar's Office via email copying Financial Aid, Bursar, Residence Life if applicable, and Retention Specialist.
        • Leave of absence will not normally be granted for more than one year, but under extraordinary circumstances may be extended for up to one additional year. A leave greater than two academic years will be considered only when the time period requested is inherent to the activity (e.g. a three-year term of active military duty) and must be stated at the time of the request.
        • Time spent on a leave of absence counts towards time limits for the completion of a degree, and will therefore not be granted to students whose time limits expire during the period of their leave. If a student requests a leave of absence as a result of being called to active military duty, time spent on leave does not count towards time limits.
    • Financial Aid
      • Title IV Federal Aid
        • Accepted military/veteran/dependent students are encouraged to submit the Free Application for Federal Student Aid (FAFSA) form. Students will be made aware of Federal financial aid prior to other financing options.
      • Financial Aid Award Letter
        • After review of their financial aid applications, military/veteran/dependent students will receive a financial aid assistance offer in the form of a financial aid award notice from the Office of Admissions and Financial Aid. Financial Aid
      • Shopping Sheet
        • Along with their financial aid award letter, military/veteran/dependent students will be provided a Financial Aid Shopping Sheet that addresses costs and funding options.
    • Recruitment
      • Veteran Student Recruitment
        • Our enrollment strategy for student veterans is cultivating relationships with each applicant that assures a smooth transition into the Manhattan College community.
        • At the time an application is submitted, we contact the student veteran by email and/or telephone to schedule a 60 minute skype or in-person visit with the director of transfer admissions. During the appointment, we review, along with the military documents that will be required for enrollment: DD214, Certificate of Eligibility, and VA 22 1995.
        • If a student veteran has submitted the $75 application fee prior to meeting with the director of transfer admissions, a refund is processed, but all student veterans may request an application fee waiver by entering "Veteran" on the Common Application.
        • During appointments, the director of transfer admission provides the contact information for the VA Certifying Official, reviews the process for Yellow Ribbon, Post 9/11 GI Bill, and other service member benefits. Manhattan College believes that providing as much information face to face will help with limiting confusion for the student veteran, to increase the odds of their eventual success on campus.
        • Manhattan College does not support or condone fraudulent and aggressive recruiting practices for any students. The College will continue to uphold its high ethical standards for recruiting.
      • Direct Outreach
        • The Admissions Office at Manhattan College has established one-to-one relationships with Veteran Affairs officials at local community colleges (eg. Westchester Community College, Rockland Community College, LaGuardia Community College). Someone from the admissions office will visit two year schools to meet with student veterans in their veteran center at least once a semester. This allows Manhattan to discuss our unique first year experience programming for student veterans that helps with combating transition stress, PTS, anxiety, and other debilitating issues facing student veterans across the country today (see Manhattan College Veterans at Ease program).
        • Manhattan College invests in recruiting all types of student veterans, but we do utilize to identify student veterans around the world with an interest in attending college in New York. We will include those students in general correspondence notifications (mailings, emails) that are sent to all prospective transfer (or freshmen, if applicable) students.
        • Manhattan College partners with School Guide Publications for annual advertisements in the "Veterans Education Guide."