Frequently Asked Questions

  • How do academic advisors contact students?

     The student’s Assistant Dean/Academic Advisor will pursue students through the following channels (and in the following order) until contact is made:

    • Email
    • Scheduled Google Meets
    • Jasper Connect
    • Phone calls
  • What if I received accommodations in High School?

    Policy and procedural guidelines for individuals covered by the mandates set forth in the Americans with Disabilities Act (ADA) and Section 504. All members of the college community are required by federal law to be aware of and adhere to the basic policies and procedures pertaining to the ADA and Section 504 of the Rehabilitation Act. Questions and comments should be directed to the Specialized Resources Center (SRC).

    The student is encouraged to contact the resource office directly. 

    Contact information:

    Phone: 718-862-7666

    Fax: 718-862-7808

    TTY: 718-862-7885

  • Where do I go if I need help in a class?
    It depends on the type of help you are requesting. SCPS encourages the student to always speak with the instructor of the class directly. After the student has met with the professor and continues to need additional assistance, students can always contact their academic advisor.
  • How do I enroll in classes every semester?
    SCPS programs offer advising sessions prior to the registration period. The schedule is broken down into programs and cohorts. Three weeks prior to the advising sessions, the Registrar’s Office applies advisor holds on all student records. In order for the advisor hold to be removed, students must attend an advising session. The academic advisor reaches out to students through emails and JasperConnect. All students are required to register through self-service. Self-service can be located under Quick Links. Instructions and directions are provided through the advising sessions.
  • How do I check my hold records before meeting with my advisor?
    During the advising sessions, students are directed to review all hold records through self-service. Self-service, student tab, Records, View all holds.
  • What is an academic advisor hold and how do I remove the hold?
    Before each registration period, students will automatically have an advisor hold on their student account. Once the student attends an advising session, the advisor hold will be removed.
  • How many courses do I register for per semester?

    At minimum MSOL/BSOL students register for 2 courses per semester. Once the student has discussed their academic plan with their advisor, the student can register for more than 2 courses depending on their specific academic plan.

    Camino students are required to register for 12 credits or more per semester. The academic advisor will review each student’s academic plan to determine the number of credits.

  • How can I confirm I registered correctly?
    A student can review their schedule through self-service. Under self-service, student tab, there is a section under registration listed as “Student Detailed Schedule”. Be sure to choose the correct term.
  • How do I determine my college status based on credits I have completed?

    Bachelor’s Degree

    • Seniors 90+ or more credits 
    • Juniors 60-89 credits 
    • Sophomores 27-89 credits 
    • Freshmen 0-26 credits
  • How do I determine the number credits that I can transfer into my degree program?

    SCPS advising will review credits obtained from the following:

    • An accredited institution of higher education
    • CLEP exams, and/or
    • Professional training credits accredited through NCCRS.

    Your advisor will evaluate all credits from your previous academic experiences.However, only those credits applicable to your program will be transferred, based on the evaluation completed by SCPS advising. The SCPS advising team receives official transcripts and assesses all credits completed. Once transfer credits have been determined and approved the student will receive a transfer credit evaluation.

    For undergraduate programs, for credits to be accepted they must have a grade of C or better, and for graduate programs, credits must have a B or better. Students may transfer up to 75 credits in the undergraduate programs and students in the graduate programs may transfer up to 6 credits. Once the transfer credits are approved the Assistant Dean will confirm with the student who has requested credit assessment.